Senior Operations Analyst


The Senior Operations Analyst is responsible for a variety of internal processes as well as trading partner-related projects that involve large volumes of data. Data may be retrieved from multiple, unrelated sources with imperfect information. 


What you’ll do:

  • Provide daily support to the VP of Operations
  • Collaborate with 3rd party logistics warehouse for orders
  • Verify and manage inventory
  • Forecasting
  • Identify, investigate and resolve operational issues, ensuring customers satisfaction and maintaining systems and data 
  • Develop dashboards and scorecards that drive enterprise results.
  • Support one or more projects or division analyses that drive expected results throughout the supply chain.
  • Create models that support repetitive analysis 
  • Creates and update operational procedures.
  • Participates in testing, evaluation, monitoring and resolution of new and existing process gaps and systems.


Who you are:

  • Post-Secondary education in Industrial Engineering/Logistics or related discipline
  • 2-3 years of experience in a related field, preferably within a Supply Chain environment, manufacturing, or logistics 
  • Strong analytical skills
  • Demonstrate a high degree of accuracy with data retrieval, manipulation and calculation.
  • Ability to interpret data into compelling insights and present to a variety of levels of leadership.
  • Demonstrated ability to design and deliver a business process
  • Must have very advanced Excel skills (pivot table, VBA…)
  • ERP experience
  • Ability to work in a fast-paced environment
  • Strong character with integrity and passion, able to interact with suppliers and customers
  • Must be able to work independently as well as in a team environment
  • A strong attention to detail and the ability to consider how work underway impacts other areas/projects
  • Excellent interpersonal, communication and organizational skills.
  • Bilingual English/French is an asset
  • Must love sleep!